The Vermont Long-Term Care Ombudsman Project protects the health, welfare and rights of people who live in long-term care facilities including nursing homes, residential care homes and assisted living residences. We also help people who receive long-term care services in their homes through Choices for Care (CFC).
Our presence helps to improve the quality of life for those who need long-term care services and makes the long-term care system better for those who need it. We resolve individual complaints, educate people about their rights, and advocate for administrative and legislative changes that protect consumer rights and allow seniors to make decisions about where and how they will live.
An active group of certified volunteers provides valuable support to the work of the Long-Term Care Ombudsman Project. Learn more about our Volunteer Program.