Health Care Advocate Project

Contact the Office of the
Health Care Advocate
at
 1-800-917-7787.

For information about health care topics,
including Vermont's rate review process and
other policy information, visit our website
at vtlawhelp.org/health.

The Office of the Health Care Advocate (HCA) provides help to Vermonters that have problems and questions about health care and health insurance through a telephone hotline service. The HCA represents the interests of all Vermont consumers of health care in the Legislature and before state agencies.

                                      Click these links to see these HCA documents:

2013 HCO Annual Report
Annual Report Archive

July - September 2014 Quarterly Report
Quarterly Report Archive

Health Care Advocate Policy Papers

Health Care Advocate Brochure

Eligibility:

  • Any Vermont resident with a problem concerning health care, or health insurance is eligible.
  • There are no income eligibility guidelines.
  • Service is provided across the state from our Burlington office

Areas We Can Help With:

We offer advice, information, referrals or direct assistance with:

  • Access to care
  • Health care reform
  • Vermont Health Connect
  • Eligibility for state programs
  • Green Mountain Care (Dr. Dynasaur, Medicaid)
  • Medicare
  • Prescription drug coverage
  • Commercial insurance
  • Billing issues
  • Claim denials
  • Appeals

Help Support Us

HCO Name Change

The Office of the Health Care Advocate (HCA) was the Office of the Health Care Ombudsman (HCO) before a new law changed the name on January 1, 2014.