Health Care Advocate Project

Contact the Office of the
Health Care Advocate

For information about health care topics,
including Vermont's rate review process and
other policy information, visit our website

The Office of the Health Care Advocate (HCA) provides help to Vermonters who have problems and questions about health care and health insurance through a telephone hotline. The HCA represents the interests of all Vermont consumers of health care in the Legislature and before state agencies.

                                      Links to HCA documents and archives:

2014 HCA Annual Report
Annual Report Archive

January - March 2015 Quarterly Report
Quarterly Report Archive

Health Care Advocate Policy Papers

Health Care Advocate Brochure


  • Any Vermont resident with a problem concerning health care, or health insurance is eligible.
  • There are no income eligibility guidelines.
  • Service is provided across the state from our Burlington office

Areas We Can Help With:

We offer advice, information, referrals or direct assistance with:

  • Access to care
  • Health care reform
  • Vermont Health Connect
  • Eligibility for state programs
  • Green Mountain Care (Dr. Dynasaur, Medicaid)
  • Medicare
  • Prescription drug coverage
  • Commercial insurance
  • Billing issues
  • Claim denials
  • Appeals