The Office of Health Care Ombudsman provides help to Vermonters that have problems and questions about health care and health insurance through a telephone hotline service. The HCO represents the interests of all Vermont consumers of health care in the Legislature and before state agencies.
To contact an HCO advocate directly call:
1-800-917-7787
Eligibility:
- Any Vermont resident with a problem concerning health care, or health insurance is eligible.
- There are no income eligibility guidelines.
- Service is provided across the state from our Burlington office
Areas We Can Help With:
Offer advice, information, referrals or direct assistance with:
- Access to care
- Eligibility for state programs
- Dr. Dynasaur
- VHAP
- VPharm
- Catamount Health
- Medicaid
- Medicare
- Prescription Drug Coverage
- Commercial Insurance
- Billing issues
- Claim Denials
- Appeals